Our SAP Expertise and Capabilities
Services > SAP R/3 Services > Our SAP Expertise and Capabilities
 
We work closely with our clients to understand their business processes and to ensure that the SAP software delivers the business process improvements as envisaged by the client.

We offer cost effective and professional SAP services ensuring that business disruptions are minimized and the client obtains maximum returns on his SAP investment.

SAP System support
We have a team of dedicated SAP support experts, based at our offices in India, who provide 24x7 support, 365 days a year. We offer a range of services, including remote system monitoring, outsourcing and end-user help desk support, and can tailor our support packages to meet a client’s specific requirements.

SAP business improvement:
If a client already has an installed SAP system, they often wonder if they are getting the most benefit from it. We can help our clients analyze their current business processes, identify the issues that are causing sub-optimum use of the system and show them how to use their SAP system to its full potential.

SAP Services overview:
SAP Functional Implementation and Support
  • Project assistance for SAP template and SAP ROLL OUT implementations 
  • 24 X 7 end user support for day to day SAP operational issues
  • SAP Customizing activities as per the requirements
SAP Development Support
  • SAP custom development: ABAP Development of customer specific functionalities within SAP framework
  • Modifications to SAP core objects as per SAP recommendations or client requirements
  • Maintenance and enhancements of SAP or Customer applications already developed and being used at the client’s end
SAP Basis Administration and other technical support
  • SAP R/3/ECC Installations
  • SAP R/3/ECC Upgrades
  • SAP Language imports
  • SAP General administration
  • SAP Printing and spool management
  • SAP Users and security management
  • SAP Profile and process management
  • Database administration (SAP DB, Oracle, SQL Server)
  • Operating System (OS) administration 
SAP End user training and documentation
  • End user training sessions for specific SAP modules and functionalities    
  • Preparation of end user documentation for various SAP and business process functionalities
Data migration 
  • Development of SAP interfaces to external systems
  • Migration of data from legacy systems into SAP environment
Value Added Solutions (VAS) :
(To ride on SAP to provide flexibility and lower TCO)
  • WEB or desktop applications complementing to the current SAP system
    • Operational flexibility
      Through a user friendly web based interface, various operational functions are available to the

    • Reduction of licensing costs
      High licensing costs can be saved by moving certain functions to the web based interface

    • Better utilization of SAP functionalities through simple interfaces
      Standard SAP functionalities can be delivered through a simple user friendly interface

    • Increased accessibility
      Thanks to the web based architecture, the functionalities are accessible from across the globe through secure interfaces
 
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